To be eligible for a return, your item must be new, unused, in the same condition that you received it and in the original packaging. Please note that you will not be eligible for a return after 15 days from the original date of purchase. Feel free to contact me at firstname.lastname@example.org if you have any questions regarding this policy. If 15 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange. Buyer will be responsible for return shipping and refund amount will be less original shipping cost.
For Custom Made Items:
The customized and personalized items are made when you order them, therefore they cannot be returned or refunded. If I have made an error on your product, please contact me to discuss.
Non-refundable item(s)Gift Certificates